IT Service Desk - 90% of phone calls answered in 10 seconds, 98% of all incidents resolved remotely
With our IT service desk, help is always at hand. Our service is not limited to number of users, not limited to the type of server or desktop query, and 98% incidents are resolved remotely.
Our IT helpdesk uses sophisticated remote control software, which we can use access your equipment, find and repair faults - without any interruption or inconvenience.
As a Certified Microsoft Partner we are up to speed with all Windows Servers, Exchange, SQL, desktop operating systems and applications. And we also specialise in Citrix, Cisco, Symantec and Computer Associates - to name but a few.
IT Service Desk benefits:
- IT support - without the costs
- Nearly all problems solved without the need for site visits
- Certified Microsoft Partner
- Centrally log all IT or business related issues
- Intrasource use ITIL best practice technologies
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