Our IT support services are delivered to the highest standards. Intrasource assures this by investing in state-of-the-art Service Desk software and training all analysts and engineers to work to ITIL v3 best practices and procedures. We bring you highly trained, highly knowledgeable, high-availability support on call at a cost effective price.
Intrasource provides you with complete IT support at a fraction of the cost of hiring your own full-time IT professional staff and our services are available 24/7. They can be tailored to meet both your budget and your IT requirements. We can solve users' problems and we can also prevent IT problems arising through infrastructure monitoring and server health checks. We can even provide VIP Support for your key workers.
Desktop Support
IT support for desktop systems including PC, laptop, local printers and PDAs and smart phones.
Learn moreNetwork Support
Support of IT network hardware including network switches, routers, firewalls and network printers.
Learn moreServer Support
Support of server and storage infrastructure.
Learn moreServer Health Check
Regular on-site and remote visits to review the performance and condition of a client's server infrastructure.
Learn moreInfrastructure Monitoring
24/7 monitoring of agreed thresholds, anti-virus updates and Windows applications.
Learn moreSite Response
Optional service that can be built into your support contract or requested on an ad hoc basis.
Learn moreData Protection
Monitoring of client's server backup, with periodic test restores.
Learn moreVIP Support
Dedicated customer-specific DDI telephone number providing direct contact to a senior engineer and a desktop health check visit.
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