Intrasource’s Service Desk is at the centre of all of our support services. The Service Desk analysts are all trained to work at both an end user and technical level.
- We operate 24/7
- Qualified IT Professionals
- International Reach
- UK based support team
The Desktop Support service we provide is designed to work with the client's end-user to identify and correct any issues. We have the capability to remotely control their desktop using a highly secure industry leading tool. This enables us to resolve problems quickly, efficiently and cost-effectively.
We support all major manufacturers' hardware and software thereby allowing Intrasource to be the single point of contact for IT support within our clients' organisations.
Many IT problems manifest themselves at the end users' desktop. We can work with an end user to establish any real underlying issues. When a client also has network and server support from Intrasource we can resolve the problem wherever it may be within the infrastructure.