Managing business mobile services is often complex and frustrating for small and medium-sized enterprises (SMEs). From unexpected charges to inadequate customer support, the challenges are numerous. At Intrasource, we understand this.
Through our partnership with Plan.com we offer tailored solutions that simplify mobile management and enhance operational efficiency.
Common Challenges in Business Mobile Management
- Unexpected Charges and Billing Complexities: Many businesses are caught off guard by “bill shock” due to unclear billing structures and unforeseen charges.
- Limited Customer Support: Accessing prompt and effective support can be challenging, leading to prolonged issues and operational disruptions.
- Inflexible Service Options: Standardised plans often lack the flexibility to cater to the unique needs of different businesses.
- Lack of Usage Insights: Without detailed visibility into mobile usage, businesses struggle to monitor and control employee activities effectively and lack insight to make decisions on future mobile contracts.
- Cumbersome Administrative Processes: Tasks such as provisioning new numbers or managing SIM replacements can be time-consuming and inefficient.
How Intrasource and Plan.com Address These Challenges
Through the innovative my.plan platform, we provide a comprehensive solution that transforms how businesses manage their mobile services:
- Transparent Billing and Cost Control: my.plan offers interactive billing with real-time insights into usage and charges, enabling businesses to monitor spending and set usage alerts to prevent unexpected costs. It also enables them to plan future mobile contract requirements and set budgets accordingly.
- Dedicated Support and Management: Intrasource delivers personalised account management, ensuring that support is readily available. The intuitive design of my.plan also allows businesses to manage services independently if preferred.
- Flexible and Customisable Services: With the ability to connect through leading UK networks like EE and O2, businesses can tailor their mobile services to meet specific requirements, all consolidated into a single invoice.
- Comprehensive Usage Insights and Controls: my.plan provides detailed analytics on data, call, and text usage, along with tools to set restrictions and permissions, empowering businesses to manage employee usage effectively.
- Efficient Administrative Tools: The platform facilitates quick provisioning of new numbers and swift SIM replacements, streamlining administrative tasks and reducing downtime.
- Enhanced Security Features: In the event of a lost or stolen device, my.plan allows for immediate application of restrictions to secure the device and data.
At Intrasource, our goal is to simplify mobile management for SMEs, providing the tools and support necessary to stay connected and in control. Whether you prefer a fully managed service or the autonomy to handle tasks internally, our partnership with Plan.com ensures a solution that aligns with your business needs.
Discover how Intrasource and Plan.com can transform your business mobile experience. Contact us today to learn more or to schedule a demonstration of the my.plan platform.
