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Why Install a Cloud Phone System?



As well as IT support, hosted desktops and online security, we also specialise in cloud phone systems for businesses of all shapes and sizes. Enabling companies to communicate effectively is at the core of what we do, so we’ve put together some ways that a phone cloud system will benefit your business on a daily basis.


Increases efficiency

Every business wants to be more efficient but this is often easier said than done. However, by incorporating cloud phone technology across your company, your staff can stay connected no matter where they are. The system can be used via a desk phone, smartphone or softphone platform on a computer or laptop, making it highly versatile and accessible. This fast, easy and reliable communication system means that staff can communicate whilst in the office, at a client’s premises, working from home, in a hotel or even on the move, all without having to worry about bad lines or security issues.

Access a range of features

A high-quality cloud phone system, such as Mitel MiCloud Connect, opens up new opportunities for communication, collaboration and productivity. As well as VoIP call control, MiCoud offers instant messaging, audio and web conferencing, video calling and online meetings. The result is an all-in-one comms system for everything from quick catch-ups to clients calls and team meetings.


Scale up or down as required

The beauty of cloud systems from Intrasource is that they can be scaled up or down as and when required. If you take on new staff and need additional hardware, we can fulfil your needs quickly and without causing any disruption. Likewise, if for any reason you find yourself with more devices or user accounts than necessary, you can choose to scale down the service. Having said that, cloud technology helps our customers to grow and evolve, so chances are you’ll soon be adding new phones to accommodate your expanding workforce. 


Always connected to your customers

Cloud phone systems are so adaptable and trustworthy that they make inaccessibility a thing of the past. Unlike traditional phones, a cloud phone won’t be affected by adverse weather conditions, a poor connection or issues such as the current lockdown caused by coronavirus. Wherever your staff are based, they can make and take crystal clear calls at any time, staying in touch with leads, clients, suppliers and collaborators so that daily operations run as regular as clockwork.


Works with your sales acquisition

We’re delighted to say that Mitel MiCloud Connect integrates with some of the very best CRMs and business process management systems. If you use Salesforce, Act! or Microsoft Dynamics for marketing automation, customer relationship management or sales monitoring, this clever cloud phone system allows you to check key data such as a customer’s sales history through the desktop interface and smartphone app. With everything you need at your fingertips, your customer service and sales journeys will be of a higher quality than ever before.


Find out more

Cloud phone services are a very wise addition to all types of businesses, from small start-ups to long-established national brands. To find out more, call Intrasource on 01482 628800 or use our contact form and discover how Mitel MiCloud Connect will take your productivity and efficiency to the next level.

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