Whether it’s a case of computers not really being your thing or having an IT-savvy team that requires a little specialist input, the Intrasource Service Desk is at hand. It’s because of this range of needs that we always offer a bespoke solution to each customer, catering our approach to perfectly suit your company and its people.
We can resolve all kinds of technical incidents using our remote control software, which allows us to immediately log onto your equipment to correct any faults. There’s no waiting for a technician to arrive, so disruption, downtime and costs are kept to a minimum.
Whatever you need help with and whenever you need it, we’re here for you. We realise that business doesn’t stop, not even when a company’s staff have gone home for the day. Whether it’s potential customers visiting your website, ongoing server support or existing clients accessing your online services, your IT has to run smoothly around the clock. To achieve this, you need an expert available right away if something goes wrong, even if it’s in the middle of the night.
Our specialists work 24/7 so that you always have someone you can turn to when a problem arises, as they monitor your IT system remotely, if required they will use remote control software to provide you with remote desktop support.In fact, we can monitor systems and nip problems in the bud, saving you hassle and keeping your business running smoothly at all times. We literally take care of your company while you sleep: is there any greater reassurance?
This service is available 7am-6pm Mon-Fri or 24/7 remotely if required. Simply log the problem and we’ll do the rest.