JSR Farming Group is a leading pig businesses in the UK, with 3000 high health multiplication sows supplying breeding stock to JSR Genetics. JSR Farms have over 3000 commercial sows. The combined pig production operation markets over 100,000 pigs per year to both customers and processors.
JSR Operate across 12 core sites within the UK and multiple international locations with partners.
JSR is also at the forefront of demonstrating sustainable agriculture, particularly the synergy between the arable and livestock sectors. Our farms provide wheat, barley and rye as feed for the pig production business and straw for bedding; whilst the straw based manure and slurries are recycled onto the land as invaluable organic fertilisers. JSR also produces 50% of its own feed which is a vital aspect of its focus on sustainability.
JSR is a big operation, involving different farming disciplines and across many sites covering a large geographical area. As such its IT consumption and requirements are complex and constantly evolving as the business grows and develops.
To manage these needs, it became clear that the most logical and efficient thing to do would be to employ the services of a third-party IT support company, to support and enhance the internal IT team.
The task was to find a provider that had the skillsets and the resources to be able to service our everyday IT needs, but that was also willing to work collaboratively and flexibly to respond to our different and changing requirements. We also needed a provider that could effectively monitor our infrastructure remotely and provide a 24/7 service. Downtime is costly for a business like ours and we needed to put in place all the measures we could to avoid it as much as possible.
Intrasource ticked the boxes and we’re a good fit for us.
Intrasource provides 24/7 remote IT support via the service desk and onsite IT support when required. They provision our Microsoft 365 and look after our infrastructure monitoring. They also maintain our cyber security and provide various telecoms and internet connectivity services.
Since we partnered with Intrasource back in 2015 the relationship has flourished.
As well as supporting end users and monitoring our systems, we have been able to work together on a number of big projects. It’s been invaluable to be able to tap into the skills, knowledge and expertise of the senior technicians at Intrasource.
Their experience in other sectors and industries brings fresh perspective to our particular set of circumstances, which helps us to problem solve and keep moving forward.
Because JSR is spread far and wide geographically, the monitoring and IT user support Intrasource provides remotely is perfect for our needs. It would be difficult for the internal team to achieve alone, and the systems needed would be disproportionately expensive. As a quality managed services provider, Intrasource have the scalable systems in place to provide the quality of service we need and expect.
In the time they’ve started supporting us, we have developed good relationships with the staff at Intrasource. They are friendly and knowledgeable, and we can have frank and honest conversations. Working with them has been a very positive experience. It has enabled the internal team to focus on the ‘big picture’ projects which drive the business forward.
We would definitely recommend them to internal IT teams that are considering outsourcing elements of their IT.
Since we partnered with Intrasource back in 2015 the relationship has flourished.
As well as supporting end users and monitoring our systems, we have been able to work together on a number of big projects. It’s been invaluable to be able to tap into the skills, knowledge and expertise of the senior technicians at Intrasource.
Their experience in other sectors and industries brings fresh perspective to our particular set of circumstances, which helps us to problem solve and keep moving forward.
Because JSR is spread far and wide geographically, the monitoring and IT user support Intrasource provides remotely is perfect for our needs. It would be difficult for the internal team to achieve alone, and the systems needed would be disproportionately expensive. As a quality managed services provider, Intrasource have the scalable systems in place to provide the quality of service we need and expect.
In the time they’ve started supporting us, we have developed good relationships with the staff at Intrasource. They are friendly and knowledgeable, and we can have frank and honest conversations. Working with them has been a very positive experience. It has enabled the internal team to focus on the ‘big picture’ projects which drive the business forward.
We would definitely recommend them to internal IT teams that are considering outsourcing elements of their IT.
